Privacy Policy

1. Information we collect

When you request a quote, we collect the information you provide voluntarily.

• Name, company, email address, and phone number
• Pickup and delivery locations and requested dates
• Product type, temperature, weight, pallets, service type, and special instructions
• Your language preference, stored locally in your browser

2. How we use information

We use submitted information to evaluate freight requests, prepare quotes, communicate with you, coordinate requested services, protect the website, and comply with applicable legal obligations. We do not use the quote form to collect payment card, Social Security, driver’s license, or account-password information.

3. Service providers and disclosure

Quote requests are transmitted through service providers that help operate the website and deliver email, including our website host and Resend. These providers may process information on our behalf. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell personal information submitted through the quote form.

4. Cookies and analytics

The website stores your language and analytics-consent choices in browser local storage. If you accept analytics cookies, Google Analytics may collect usage information such as pages visited, approximate location, device and browser information, referral source, and interaction data. Google Analytics does not load through our consent banner if you reject analytics. You may change your choice using Cookie settings in the website footer.

5. Retention and security

We retain quote information only as long as reasonably necessary for business, legal, and recordkeeping purposes. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

6. Your choices

You may ask to access, correct, or delete information you submitted, subject to legal and operational retention requirements. Contact us using the information below.

7. Children’s privacy

This business website is not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes and contact

We may update this policy as the website or our practices change. The updated date will appear above.

Drakes Logistics LLC · PO Box 188, Asheboro, NC 27204 · Hdrake@drakeslogisticsllc.com · (908) 906-0275